All Wards
Ward 16
Alderman Stephanie D. Coleman
In office since 2019
B
Infrastructure Response Grade
Based on the median age of 35 days for current open issues
2,281
Open issues last 30 days
#18
City rank out of 50 wards
35
Median age of open issues
1,980
Resolved last 30 days
Ward 16 covers Auburn Gresham, Ashburn, and parts of the South Side.
This page tracks Chicago Ward 16's 311 infrastructure performance, showing how Alderman Stephanie D. Coleman and city departments respond to service requests across the ward's neighborhoods.
Sections on this page:
- Open issues by type in Ward 16 (potholes, street lights, graffiti, tree complaints, rodents, sanitation, abandoned vehicles)
- Issues filed vs resolved over the last 12 months in Ward 16
- Average days to resolve completed requests in Ward 16
- How Ward 16 compares to the other 49 Chicago wards
- Most urgent open issues in Ward 16 with addresses and days open
- Issue hotspots map for Ward 16
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